Returns

100% Satisfaction Guaranteed

We stand behind our products and your satisfaction is 100% guaranteed. Our goal is for you to have the best online shopping experience, therefore, If for any reason, you are not completely satisfied with your purchase from BeadedString, you can return the item(s) in new condition within 15 days after delivery for a refund.
Please read below for instructions and conditions:
  • To initiate a refund please contact us by submitting the form below within 15 days after delivery to request an authorization number. To request a Return Authorization Number please fill out the form below. 
  • After receiving a Return Authorization Number you will be asked to mail the item back unused, in the original packaging, and resalable condition. 
  • Once the return item is received we will refund your payment including original shipping. No restocking charges, no hassles!
  • If your item arrives damaged, or any other delivery issues please contact us within 48 hours to report.

Please include this information in your message:

1.Order Number

2.Product Description

3.Reason for Return